general terms & conditions

Payment is required at the time of order.

Regrettably at this time substitutions, modifications and allergies cannot be accommodated.  However please feel free to leave notes in your order with any information that may aid us.

Refunds or credits will only be provided if your order is cancelled at least one week prior to the cooking class.

Order cancellations must be provided in writing to: info@theurbanelement.ca before the cancellation deadline.  Processing and administrative charges may apply.

Gift cards and certificates are not redeemable for cash nor can they be refunded, however they may transferable to other users.